Terms & Conditions
Authorization Form
File Preparation
F.A.Q.

TERMS & CONDITIONS
Quotation A quotation not accepted within 30 days may be changed.

Orders Canceled orders require compensation for incurred costs and related obligations.

Accuracy of Specifications Quotations are based on the accuracy of the specifications provided. Digital Data Group can re-quote a job at time of submission if materials do not conform to the information on which the original quotation was based.

Film Negatives, positives, tapes, disks, and all other items will become customer's property only upon full payment by customer. Provider reserves the right to retain a lien on all such items in the event of nonpayment.

Electronic Manuscript or Image It is the customer's responsibility to maintain a copy of the original file. Digital Data Group is not responsible for accidental damage to media supplied by the customer or for the accuracy of furnished input or promises made about Digital Data Group's ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize customer-supplied files will be charged at prevailing rates.

Alterations/Corrections Customer alterations include all work performed in addition to the original specifications. All such work will be charged at Digital Data Group's current rates.

Proofs Digital Data Group will submit layouts as Xeroxes for your layout review and approval. Corrections will be returned to Digital Data Group on a "master set" marked "OK" and a customer signed approval form. Until the signed approval form is received, no additional work will be performed. Digital Data Group will not be responsible for undetected production errors if: proofs are not required by the customer; the work is printed per the customer's O.K.; and requests for changes are communicated orally.

Color Proofing Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and the completed job is to be expected. When a variation of this kind occurs, it will be considered acceptable performance.

Over-Runs or Under-Runs Over-runs or under-runs will not exceed 5 percent of the quantity ordered. Digital Data Group will bill for actual quantity delivered within this tolerance. If the customer requires a guaranteed quantity, the percentage of tolerance must be stated at the time of quotation.

Delivery Unless otherwise specified, the price quoted does not include shipping and storage costs. Digital Data Group will charge accordingly at current rates or customer can arrange pickup and delivery. Charges for delivery of materials and supplies from the customer to Digital Data Group, or from the customer's supplier to Digital Data Group, are not included in quotations unless specified.

Production Schedules Production schedules will be established and followed by both the customer and Digital Data Group. In the event that the customer does not adhere to production schedules, delivery dates will be subject to renegotiation. There will be no liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, accidents, action of government or civil authority, acts of God, or other causes beyond the control of Digital Data Group. In such cases, schedules will be extended by an amount of time equal to delay incurred.

Customer-Furnished Materials Materials furnished by customers or their suppliers are verified by delivery tickets. Digital Data Group bears no responsibility for discrepancies between delivery tickets and actual counts. Customer-supplied paper must be delivered according to specifications furnished by Digital Data Group. The specifications will include correct weight, thickness, pick resistance, and other technical requirements. Artwork, film, color separations special dies, tapes, disks, or other materials furnished by the customer must be usable by Digital Data Group without alteration or repair. Items not meeting this requirement will be repaired by the customer, or by Digital Data Group at Digital Data Group's current rates to be paid for by the customer.

Outside Purchases Unless otherwise agreed in writing, all outside purchases as requested or authorized by the customer are chargeable.

Liability Disclaimer of Express Warranties Provider warrants that the work is as described in the purchase order. The customer understands that all sketches, copy, dummies, and preparatory work shown to the customer are intended only to illustrate the general type and quality of the work. They are not intended to represent the actual work performed.

Disclaimer of Implied Warranties Digital Data Group warrants only that the work will conform to the description contained in the purchase order. Digital Data Group's maximum liabilities, whether by negligence, contract, or otherwise, will not exceed the return of the amount invoiced for the work in dispute. Under no circumstances will Digital Data Group be liable for specific, individual, or consequential damages.

Indemnification The customer agrees to protect Digital Data Group from economic loss and any other harmful consequences that could arise in connection with the work. This means that the customer will hold Digital Data Group harmless and save, indemnify, and otherwise defend him/her against claims, demands, actions, and proceedings on any and all grounds. This will apply regardless of responsibility for negligence.

Copyrights The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold Digital Data Group harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.

Personal or Economic Rights The customer also warrants that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone's right to privacy or other personal or economic rights. The customer will, at the customer's sole expense, promptly and thoroughly defend Digital Data Group in all legal actions on these grounds as long as Digital Data Group: promptly notifies the customer of the legal action; and gives the customer reasonable time to undertake and conduct a defense. Digital Data Group reserves the right to use his or her sole discretion in refusing to print anything he or she deems illegal, libelous, scandalous, improper, or infringing upon copyright law.

Storage Digital Data Group will not store finished product for more than 30 days without a storage charge. If storage is agreed in writing and signed by an officer of DDGI storage will be charged at $100 per month. Digital Data Group is not liable for any loss or damage to stored material beyond the actual cost charged to customer. If customer does not claim books after 12 months the stored items will be discarded due to abandonment.

Taxes All amounts due for taxes and assessment will be added to the customer's invoice and are the responsibility of the customer. No tax exemption will be granted unless the customer's Exemption Certificate (or other official proof of exception) accompanies the purchase order. If, after the customer has paid the invoice, it is determined that more tax is due, then the customer must promptly remit the required taxes to the taxing authority, or immediately reimburse Digital Data Group of any additional taxes paid.

Paper Prices quoted and any schedules submitted are subject to change in either price or availability of paper. Price of finished job will be based on the cost of paper at the time of shipment of paper. Most grades of paper are available on the terms of "price prevailing at time of shipment". Scheduled deliveries of paper are subject to change at the discretion of paper mills.

Jurisdiction The parties agree that Florida law shall govern all disputes arising under this agreement. The parties further agree that the Courts of the State of Florida shall be the sole and exclusive jurisdiction and venue in which any dispute arising under this agreement shall be determined.